Terms and conditions

The terms and conditions listed below apply to all bookings for our workshops and Jewellery School classes. This includes bookings made using vouchers purchased from this website, vouchers purchased from The Glamorous Owl Shop, direct bookings made in The Glamorous Owl Shop and Groupon vouchers.

Please arrive 10 minutes before class start time.

Late arrival of 15 Minutes+ will result in a charge ( £5 per person ) and require you to rebook. We are unable to hold classes for longer than this .

Cancellations within 48 hours of you booking will incur a charge of £5 per person.

Expired vouchers cannot be extended.

Non attendance on the day of part or all of your group is not exchangeable, refundable or transferable. this will make your booking/voucher invalid.

Vouchers purchased from The Glamorous Owl will be sent in the post and the actual voucher must be presented on the day of your class failure to do so may result in being unable to attend.

Vouchers must be used for the class specified on the voucher and cannot be used as part payment against other classes , services or goods.

Minimum age 8 years old ( proof of age may be requested). Jewellery school long day classes minimum age 16 years

(Under 18’s must be accompanied by a participating adult.)

We do not allow non participants in the workshop. Spectators are not allowed

Alcohol consumption prior to or during the workshop is not allowed and may result in being unable to participate in some parts of the class or being asked to leave ( refund/ rebooking not permitted ).

Please be aware weekends and school holidays book very quickly often 2-3 months ahead.

We recommend Dene Street multi storey or The gate multi storey for parking ( please be aware of busy times such as home football games when parking may be busier than usual).

We are very sorry but we do not have disabled access to the workshops